What can companies expect when engaging in service design?
What has been the profit from or other benefits provided by service design?  We have collected 11 successful examples of how service design has been utilized in business and non-profit organizations (NPOs). Check out our new publication, available both as a printed book (inquiries: piia.rytilahti(at)ulapland.fi) and pdf-version.

For Profit, for Good Developing Organizations through Service Design