Couple of weeks ago an enthusiastic group of people developed new remote peer-to-peer services in SINCO. The workshop was done in co-operation with Poske and Balanssi ry. The aim was to ideate new way of using Virtu service points in peer-to-peer help and guidance.

Virtu points are places where people can contact different health and social service staff virtually (hence the name Virtu). In Finnish Lapland, which is sparsely populated and distances are long, these kind of services has been seen as a way to keep the existing services available for everyone.

Service design workshop helped to see the pontetial of virtual services in peer-to-peer work and also to design them more “human”. Thank you participants, Poske will continue to piloting this new service with Balanssi ry.